Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information
Our Privacy Principles
- Transparency: We are clear about what data we collect and why
- Security: Your data is protected with enterprise-grade encryption
- Control: You have full rights to access, modify, or delete your data
Nepal Edu Marketplace is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the laws of Nepal, including the Electronic Transaction Act, 2063 (2008) and the Right to Information Act, 2064 (2007).
Information We Collect
1.1 Personal Information
When you register or use our services, we may collect:
- •Full name and date of birth
- •Email address and phone number
- •Residential address in Nepal
- •Educational background and qualifications
- •Citizenship number and PAN (for instructors)
- •Payment information (processed securely)
- •Profile photograph
1.2 Automatically Collected Information
- •IP address and device information
- •Browser type and version
- •Usage data and activity logs
- •Cookies and similar tracking technologies
- •Location data (with your consent)
1.3 Educational Data
- •Course enrollment and progress
- •Assignment submissions and grades
- •Communication with instructors
- •Learning preferences and feedback
How We Use Your Information
We use your information for the following purposes:
Service Delivery
- •Provide and maintain educational services
- •Process course enrollments and payments
- •Facilitate communication between teachers and students
- •Personalize your learning experience
Platform Improvement
- •Improve platform and develop new features
- •Conduct research and analytics
- •Ensure security and prevent fraud
- •Comply with legal obligations
Data Protection & Security
We implement industry-standard security measures to protect your personal information:
Encryption
All data transmission is encrypted using SSL/TLS protocols
Access Control
Strict access controls, authentication mechanisms, and regular security audits
Secure Storage
Data stored in secure servers with regular backups and firewall protection
Nepal Law Compliance: We comply with the Information Technology Act, 2063 (2008) and all applicable data protection regulations in Nepal.
Your Privacy Rights
In accordance with the Right to Information Act, 2064 (2007) and the Constitution of Nepal, you have the right to:
Access Your Data
Request a copy of the personal information we hold about you
Correct Information
Update or correct any inaccurate or incomplete data
Delete Your Account
Request deletion of your account and associated data
Opt-out of Marketing
Unsubscribe from promotional emails and communications
To exercise these rights, contact us at privacy@nepaledu.com. We will respond within 15 working days as per Nepal's legal requirements.
Looking for our Terms and Conditions?
Review the terms that govern your use of Nepal Edu Marketplace
Privacy Questions or Concerns?
For questions about our privacy practices or to exercise your rights, contact our Data Protection Officer:
Nepal Edu Marketplace
Putalisadak, Kathmandu, Nepal
Email: privacy@nepaledu.com
Phone: +977-01-4XXXXXX
Office Hours: Sunday - Friday, 10:00 AM - 5:00 PM
By using Nepal Edu Marketplace, you consent to the collection and use of your information as described in this Privacy Policy.
Document Version 2.0 • Last Updated: February 18, 2026